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Category: Troubleshooting

Keeping track of items that have been resolved or are pending resolution


This article is a good overview of having a healthy and productive perspective while in the moment of troubleshooting. While this is about computer code troubleshooting, it translates to anything in life. For me, the key takeaway is to transfer Read more…


Scenario -Apple OS El Capitan 10.11.6 (but, I’ve seen this happening years ago) -IBM Notes 10.0.1. (and prior versions) -Within the Notes Data Folder, appears a bunch of files (.DTF, Documents – Word, Excel, PDF, etc) -A belief that all Read more…


Scenario Mac OS Mojave 10.14.5 IBM Notes 10.0.1 in Basic Mode (recent upgrade from 9.0.1. standard) Java version JRE 8 version 191 Sametime App – external to IBM Notes client Issue Trying to resolve requisite Java for Sametime app to Read more…


Scenario Mac OS Mojave 10.14.5. IBM Notes 10.0.1 for Mac 64-bit Preferences, Locations, Web Browser, Safari, Safari.app Click on URL in email — opens a seemingly random application (not Safari) Lessons Learned -After a recent Apple OS Update (to 10.14.5), Read more…


Resolution -The VMware Update Manager (VUM) is only available when you have the licensed package including vCenter. -Because I’ve been accessing my free EXSi Hypervisor host from a web-browser, I thought I had been using a “web client”, AKA vSphere Read more…

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